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Comment Responses

I am puzzled about the notifications break down. I assumed that “Comment Responses” would keep track of the responses made to comments that we had left on the posts written by other users. Because of this, I have not been tagging the users. I noticed this evening, though, that my “Comment Responses” total is (0) yet I know from checking that I have had at least a couple of responses.

Is there a glitch in the system, or am I misunderstanding the role of “Comment Responses?” I had assumed that I did not need to tag a username when responding to a comment because I thought that they would automatically get a notification. Any insight into this would be MOST appreciated!

The image is my own.

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ella-romao wrote on June 13, 2014, 11:00 PM

yes we can addressed that attention to the persona admin & staff, maybe they will surely have a great idea about the issues. emoticon :winking:

JanetHunt wrote on June 13, 2014, 11:41 PM

Platespinner I have been wondering about this myself! Maybe it is a glitch....

MaeLou wrote on June 14, 2014, 12:02 AM

We emailed you back regarding this, we hope you got it.

I will repeat it for others though... Right now, it is only comment responses that are on your post. So if you commented on ella-romao 's comment and she responded back to you by hitting the reply button, it would come up. We should have it to where it works on others posts as well by the end of the month. No glitch, just the way it's working for now.

LadyDuck wrote on June 14, 2014, 1:30 AM

I also noticed this glitch, I will send a request to the support, it's possible they are already working on this problem.

Platespinner wrote on June 14, 2014, 8:37 AM

Thank you so much MaeLou ! It is really nice to get responses to queries and have questions of that nature answered!

momathome wrote on June 14, 2014, 10:57 AM

It must be a glitch and I'm sure that ashley will get this fixed as soon as he can. When I first started it was working correctly so I'm not sure why its not now. I'll have to go through and check on mine too then because I've been relying on that to keep track of responses to my comments as well, and not tagging either! It makes me wonder what I've missed.

MarshaMusselman wrote on June 28, 2014, 10:28 AM

So until it's working properly, unless it's been fixed already and I don't know it, (it is the end of the month, after all) does that mean that when we do tag, or mention the person that we're responding to, that it does show up on our comment response area?

I've not figured out the ins and outs of the site yet.