By in Writing

Can Bubblews Restore Trust with Improved Metrics?

In the fall of 2014 Bubblews became perhaps the first content writing site to do away with the display of page views earned by a user's posts. The decision was made without warning, and without consulting users – who were enraged by the fact that this important metric had been hidden from view.

At the time, I composed this list of reasons why page views really do matter to web writers:

  1. Displaying the exact number of page views each post has accrued and the total of page views earned across a user's total catalogue of content on the site, helps show that the content site is being honest when paying out revenue shares . It also helps to catch errors that may occur in the system.

  2. Removing page view displays makes it much more difficult for a web writer to fine tune such things as optimal posting time .

  3. Because many content sites don't allow either liking or commenting by non-members, our page views are the only way to gauge whether our content i s getting external traffic .

  4. Page views helped to show which older posts were still being read , and perhaps suggested topics for even newer and fresher content that would bring outside readers to Bubblews.

  5. Comparisons between likes, views and comments offer a unique set of information about what is actually getting read. Because many content sites don't publish a bounce rate or show us page views versus page reads, just seeing those page views is an important part of determining whether our content is of interest to real human readers, instead of just search engines.

Bubblews to Restore Page Views and Add New Site Metric

Nine months after I originally posted about how seeing our page views could help users create better content, an unofficial announcement has been made that Bubblews will see a return of the page views metric . There will also be a new metric for “reads,” to indicate how many people are stopping to read (and not bouncing away from our posts.) The metrics will only be visible to the author of a post, and not to the public or to users at large.

The news has been greeted with enthusiasm, and may very well indicate that Bubblews is looking to improve relations with the few users that remained after their big New Year's non-payment fiasco . It will be interesting to see whether other improvements are also aimed at fostering trust in the site, and whether these changes will achieve the desired effect.



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Image credit : Boosting trust with new metrics by Gerd Altmann/Pixabay ( CC0 1.0 )

Note: This content has been adapted from an original piece by the author, which has since been removed from Bubblews


Image Credit » http://pixabay.com/en/personal-group-shaking-hands-791345/

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Comments

alexdg1 wrote on June 16, 2015, 3:31 PM

I don't see this development as a sign that the site will bounce back and resurrect itself as a viable option to earn money via posts. It is bleeding out money like crazy, and its Alexa ratings are dropping like a stone. I log on regularly, but I no longer post with any enthusiasm there.

CoralLevang wrote on June 16, 2015, 3:48 PM

Trust has been damaged, so it might work with new people or those who were paid, despite the fiasco. Those that were robbed of their hard earned pay...will never get over that. And I am not talking those who were living fast and loose themselves.

CoralLevang wrote on June 16, 2015, 3:49 PM

On the same page here with you &AbbyG and alexdg1

ashuli wrote on June 16, 2015, 3:52 PM

well, this is too early to say... what will happen exactly, as the damage is so big, it will take time, members trust has been broken by them but still wish them luck!

Last Edited: June 16, 2015, 3:53 PM

Bensen32 wrote on June 16, 2015, 4:06 PM

I was one of the lucky few that got paid everytime, but I still don't trust them. They changed things so that we made a lot less from everything and I think they purposely scammed people out of their money that they should have been paid. For that I stopped being active there cause I didn't want to eventually be one of those people that were robbed. I check in there now and then and post maybe once every few months just to keep my account active, not sure why though and never expect to get another dime from them.

oneoveralpha wrote on June 16, 2015, 4:13 PM

I still check in there once a week, but I haven't posted anything there for months. I was just thinking I ought to just to see if I earned something, when I saw all the posts about the new upgrades. So I'm cautiously curious to see how it goes.

alexdg1 wrote on June 16, 2015, 5:04 PM

I think that there are Bubblews members who still hope the site will bounce back and restore some of its former glory, as it were. I am not saying that I won't write for them. However, I haven't had the urge to do so recently.

Kasman wrote on June 16, 2015, 5:06 PM

It will take a lot more than tinkering around the edges to get me back on that site!

FourWalls wrote on June 16, 2015, 6:14 PM

I'm adopting a wait and see attitude....as in, wait and see if the site returns from this "down time to implement new features" that will start on Thursday and go "through the weekend." If the site is up and running on Monday instead of giving people a "site could not be found" message I might have a tendency to think yes, it might restore people's faith in the site.

msiduri wrote on June 16, 2015, 6:41 PM

I've long since washed my hands of posted at that site. I stick my nose over there to say hello to friends, but I can't imagine why I'd ever post there again.

inertia4 wrote on June 16, 2015, 8:34 PM

Ruby3881 Well, I have been there from the beginning. I cannot say anything really because I was always paid my redemptions. I do see this as a sign of restoring the site and gaining trust back. I know most of you will never return and that is your right no to. But you all have to agree that the site is still around. Even with all the troubles there, they never gave up on it.That shows something in my book. There are other things that do need to be worked out there. And I think with this upgrade things just might change. From what I understand the site had to be recoded from the ground up. A whole new environment. But the site will look the same from what I understand. I give them credit for trying at least. Look, we all have dealt with sites that were good and fell from grace. MyLot was awesome in it's day, then they did it in by revamping it to look like a bad twitter site. And took away the earnings. If Bubblews takes away the earnings, the site will definitely go away. There would be no way in hell they would be able to recover from that much of a loss.

carebear4u wrote on June 16, 2015, 8:57 PM

I am glad they are making new changes.

morilla wrote on June 16, 2015, 9:05 PM

I've been saying for months that Views & Earnings were the two biggest incentives members have. Take one or both away, even for a time, and you have to restore or replace them. Clearly, they didn't find a 'replacement,' so they are restoring one of them. I find it... 'interesting'... however to note that Views have gone from "counter intuitive" to being part of having "a lot more data around the payments system however, which will allow us to be more proactive in adjusting rates;" particularly when the emphasis is placed on not counting on the rates going up.

What's 'bothersome' in a sense is the fact that, once again, this was put out in a comment on someone's post rather than as a Featured Post or a section of the Learning Center which was pointed to for ALL members to find and read. It's one of the 'nasty' habits they have in terms of their... 'communication' and does little to enhance or restore the 'trust' since so many are then caught by 'surprise.' While some are 'celebrating,' many, many more are a bit dubious, tepid, or incredulous.

I've received all my redemptions. So, I really don't have a place to complain about the site overall. I'm just saying that 'community relations,' in particular the communication, could be handled MUCH better. We'll just have to see how things go.

carolscash wrote on June 16, 2015, 9:10 PM

Since I am still earning more from the posts that I place on Bubblews than I am here, I will certainly be looking forward to these changes and hopefully, they are redoing some things to make the site a little better for all of us that have remained faithful to the site through the tough times.

k_mccormick2 wrote on June 16, 2015, 9:43 PM

I hope that this helps the site. I think that I will keep writing there (at least until I cash out) but you never know with me. I might stick around if I like the changes they make :)

wolfgirl569 wrote on June 16, 2015, 9:59 PM

I lost all trust in that site when they tried to steal my money. I dont think it will help them any

SoundNFury wrote on June 16, 2015, 10:10 PM

I don't think so. They can have the coolest, most sophisticated metrics around, but it still doesn't mean they won't break their promise or agreement to pay.

noni1959 wrote on June 16, 2015, 10:45 PM

I too believe the communication can be handled more professionally and put in the learning center where, in fact, we are to learn about the site. It brings distrust, assumptions, and annoyance. I'm still there but mostly visiting those I made friends with as my bank hasn't moved in a very long time.

RonElFran wrote on June 16, 2015, 11:58 PM

Whatever technical changes they may institute, Bubblews still has a long way to go to regain the trust of writers who have been burned by them too many times.

MegL wrote on June 17, 2015, 1:41 AM

I had thought from all the posts that BW was on the way out. It's very hard to resurrect trust in something that has gone that far down. Better off to start anew, I would have thought.

OldRoadsOnceTraveled wrote on June 17, 2015, 1:52 AM

Burying important information of interest to everyone in some obscure comment on someone else's post where only a limited few will read it has been standard operating procedure for quite some time.

Hollyhocks100 wrote on June 17, 2015, 4:47 AM

Me neither. I stayed with them even after they took away all my earnings ( almost $200 ) but left when they couldn´t be bothered answering any of our concerns and putting out all that drivel, that was supposed to calm our fears for the future.

stbrians wrote on June 17, 2015, 5:28 AM

It is a step in the right direction. It is my hope that it will improve the site. They should do something about increment in payment per like, view or comment. They should lower their payout from 50 to 20

agvulpes wrote on June 17, 2015, 8:46 AM

I check in now and again to see what is happening? Apparently they are being held up by and 'outside' contractor/supplier ? What ever ?
Trust them ??? No way :)

jiangliu1949 wrote on June 17, 2015, 9:17 AM

It is too late to mend !There is no vulture like despair...

Debbie wrote on June 17, 2015, 9:48 AM

Who knows what tomorrow's bubblews will bring? it's a mystery to one and all.

Btw, how do you do those tags at the end of your articles please? Have you written an article about this which I can read? Thanks.

LeaPea2417 wrote on June 17, 2015, 12:00 PM

The only way Bubblews will survive is if they go back to the way they were doing things when the site first started.

kcmaice wrote on June 17, 2015, 3:51 PM

I don't think the ability to see my page views is going to help me regain much with them, though it will allow me to judge my work better.

johnmariow wrote on June 17, 2015, 5:28 PM

I have not published on Bubblews for quite a while. I got tired of the 'wonderful things are coming' messages because those wonderful things never came. If BubbleWS survives it's current crisis, then maybe I'll return.

Glenn wrote on June 17, 2015, 8:02 PM

Serious authors run their business as a business. Anytime trust is broken, and payments stop, it is a business policy to stop further work. That is why I removed all my posts from Bubblews back when Arvind reneged on making pending payments.

As for metrics, the best metrics is what Google provides. But we only can use that on sites that provide the ability to attach our Google Analytics to our articles. I do my serious writing on HubPages because they provide that interface. With my Analytics reports, I get to see not only the view count, but how long people stay reading any particular page, and even follow the flow as they read other articles. I can't do serious writing on any site that does not provide that interface with my Google account.

scheng1 wrote on June 18, 2015, 9:24 AM

It probably is a matter of too little and too late. Now that views are not linked to payment, there is really no point in knowing the page views.

BarbRad wrote on June 18, 2015, 1:46 PM

I'm not holding my breath. My trust is gone, and they have pretty well exhausted my patience.

AliCanary wrote on June 18, 2015, 6:30 PM

I think this is too little, too late. They are putting a band-aid on a deep, gangrenous wound. A self-inflicted wound, I might add!

AliCanary wrote on June 18, 2015, 6:35 PM

I earn more here, and I conducted an experiment to figure out the rate of pay on Bubblews, since they won't even tell people what it is. It's better here. I think the only reason you make more there is that you are posting more and working your connections regularly, but you could certainly do that here and not have to worry whether they will pay you or not.

AliCanary wrote on June 18, 2015, 6:38 PM

Add a hash sign (also called pound sign or number sign) right before the word. Like # this, but with no space between the # and the t.

MarshaMusselman wrote on June 19, 2015, 4:10 AM

They won't be able to do this. It would ensure more survival of the members, but bubblews would still go down the tubes. What many don't know is that Arvind took out a loan to begin the site so he could begin paying members right away. I sometimes wonder if it's when that extra money dried up that they had to make all the changes in how the revenue is distributed.

Although they claimed it was always a 50/50 cut, it never really was. It's too bad they didn't begin the site with more honesty along those lines, then at least members wouldn't be quite as upset at the state of affairs in the months since. Course, there were always those that didn't get their redemptions and many of them wrote quality articles.

HappyLady wrote on June 19, 2015, 8:19 AM

I never understand this. However I hit on the idea of creating posts and tagging so I got answers. It does seem an odd way to do things.

Anja wrote on June 19, 2015, 8:28 AM

Bubblews, the site people love to hate! I am still there, and if the site returns after the update, I will still be there. The metrics don't matter as much to me, and I really don't want a block feature because, as you can see, people can be very angry and vengeful and a stray comment could make me a pariah.

Gina145 wrote on June 19, 2015, 7:06 PM

I visit the site frequently to check on admin posts and keep up with my few remaining friends there, but I hadn't posted for months either. After reading that things seemed to be getting better I gave in to the temptation to publish a couple of posts recently, and for my trouble my bank went up by a whole ONE CENT. Somehow I don't see myself ever earning the $9 plus change that I need to redeem again.

Gina145 wrote on June 19, 2015, 7:12 PM

I'm not sure what it's like for Americans and people from other favoured countries, but for a South African like me, to all intents and purposes they've already taken away the earnings. My last two posts earned a total of one cent, so at that rate I'd need to publish nearly 2000 posts to earn the $9.28 I need to redeem again.

Gina145 wrote on June 19, 2015, 7:19 PM

A lot of us would love to see them lower their payout, but it would probably lead to them losing more members as those who are now trying to push their balances up to $50 would suddenly be able to redeem and then they'd have no reason to go back. If I was able to get my hands on the $41 in my bank, I'd probably have quit visiting the site months ago.

inertia4 wrote on June 19, 2015, 9:42 PM

Gina145 I don't know what to say here. But I understand your frustration. Hopefully they will do something to make it better for other countries. We all know they bit off more than they could chew.

KatyJon wrote on June 21, 2015, 1:26 PM

I rarely post there now earnings are down 30-fold and interactions are scarce and the home page algorithm and featured selections are a farce

KaraSkinner wrote on July 7, 2015, 7:44 PM

I just started using Bubblews in early June and I think it is picking up because there seem to be plenty of users on there now with a lot of new content coming up daily. However, the page views is a huge improvement. It's nice to see that people are actually reading my posts and I think others like it too because it's even more active now. If it's trustworthy as far as payment goes... I'm not sure. I'm nowhere close to the minimum payout on Bubblews yet.

AudreyHowitt wrote on July 14, 2015, 9:14 PM

It will be interesting to see if this improves things or not

Glenn wrote on July 16, 2015, 4:00 PM

No it won't help. The only real metrics that a writer can find useful is Google Analytics, as HubPages does. Without that we are in the dark. Views alone don't indicate if the views are organic or just other Bubblers. Only organic traffic beings ongoing revenue. Traffic from followers dies down after a while.

cheri wrote on July 23, 2015, 9:30 PM

I don't know all I can do is hope for the best