By in Technology

What is wrong with Avira and avast free antivirus

I downloaded and installed Avira free antivirus a couple of months ago for it did its work by all accounts .It seemed to be true to its fame and ran smooth from then on .However It couldn’t to be updated yesterday ,today is about the same after I try again and again .I have no choice but to uninstall it and download and install avast. Guess what ! The avast also can’t be updated ,instead ,I am told that there is a problem with connection to the internet .Nonsense ! I can actually open every site .I uninstall avast in a fit of anger .Now the only antivirus software for me is the 360 security guards that I used to use .

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scheng1 wrote on March 12, 2015, 9:13 AM

I prefer to have paid virus scan, so that i can call the service center if I face any problem.

Carmelanirel wrote on March 12, 2015, 9:28 AM

I used to have avast and didn't put it on my computer only because I hated it when it would spontaneously pop up and say something like "your avast has been updated" scaring anyone who was on the computer at the time. On this one, I use AVG and I do a manual update and scan.

I also used to have Mywarebyte and Spybot to scan and remove malware but in the last few months, these programs would no longer update and even with uninstalling and installing again, they still didn't work right. So for now I am relying only on AVG.

FreyaYuki wrote on March 12, 2015, 2:10 PM

I don't use Avira or Avast so I don't know what kind of problem you might be experiencing. Maybe someone who uses either of these 2 programs will have an idea. Have you tried contacting the site about this? Do they have a forum where you can post and ask fellow users of the anti-virus program for help? You can also try other anti-virus programs out there. There are a lot - some free, some paid. Good luck finding one that works for you emoticon :smile:

FreyaYuki wrote on March 12, 2015, 2:15 PM

I use a paid version of an anti-virus program too. I usually prefer things to be free but, when it comes to anti-virus programs, I, like you, prefer to go with the paid ones because it's always updated/kept-up-to-date and, since you're paying for it, you should get support when you need it too or when you're experiencing some problem or issue. Some might say that it's safer and more secure too though other's opinions/mileage may vary as some prefer to use the free anti-virus programs. So, it depends on the person on what they think and what they want for their PC.

FreyaYuki wrote on March 12, 2015, 2:23 PM

I've never tried Avast. But I remember trying the free version of AVG before. I use another anti-virus now though and I don't get that popup you're talking about. I agree that is very annoying and one reason to switch to another program. The one I'm using updates automatically and silently in the background though you can also do a manual update if you want. A popup only shows up if you insert a flash drive or other device in your PC and you're then asked if you want to scan it for possible viruses or not.

About the programs you mentioned not updating - that's really odd. If you uninstalled them, it might be possible that they didn't get completely uninstalled so installing them again might have caused some problems? Some programs have a removal tool to help you remove or completely get rid of said programs on your PC and make sure there aren't any stray files remaining like the ones in the registry.

Carmelanirel wrote on March 12, 2015, 5:42 PM

FreyaYuki I have my anti-virus set to automatic, but since this computer is shared with my 12 y/o who plays games (among who knows what else) I manually update and scan once a week just to be on the safe side.
As for the program not being completely removed, I have this software to uninstall programs completely. I haven't had a chance to try and reinstall l them and won't have the time for another for a few months, unless I find I have the time between classes. I'm also going to be getting a new computer soon and this one will go to my son for his games, so I do want to make sure I can get one or the other installed and working.

jiangliu1949 wrote on March 13, 2015, 2:20 AM

Yes ,there is no problem with that ,if I pay for the antevirus version ,but I don't want to spend money on it now .

jiangliu1949 wrote on March 13, 2015, 2:36 AM

scheng 1 however our 360 safety guards is a free antevirus software and works well .

jiangliu1949 wrote on March 13, 2015, 3:16 AM

Carmelanirel Yes avast did have the problem with alerting me frequently in which I actually didn't see what all the fuss was about .I T was real a bother to me .I haven't heard of the AVG .

FreyaYuki wrote on March 13, 2015, 12:36 PM

Ah, I see. I also manually do a scan once a week, just to be sure emoticon :smile: . I hope you get everything sorted out soon.

Last Edited: March 13, 2015, 12:39 PM

Carmelanirel wrote on March 14, 2015, 8:52 PM

jiangliu1949 AVG is the first free anti-virus I have used, most people like it. The only reason I got avast on my last desktop is because I think the computer had a problem and AVG wouldn't work. Once I got my laptop, I download AVG as soon as I could.

Carmelanirel wrote on March 14, 2015, 8:54 PM

FreyaYuki Exactly! And like I said, I am getting a new desktop, so I will just show my son what to do and let him deal with it... LOL

jiangliu1949 wrote on March 15, 2015, 5:23 AM

If so ,I will give it a try later on ,but I am not sure if it can be updated here .Now I have to use the one made at home .

jiangliu1949 wrote on March 15, 2015, 5:40 AM

Thank you ! Yes ,there are a lot of free antivirus software twith each having their strong point.However what bothers me is that most of them can't be updated ,so I still use the one made at home .

FreyaYuki wrote on March 15, 2015, 11:51 AM

It's good that you found something that works for you emoticon :smile: . The free ones may be offering paid versions that can be updated. Or you can just try a trial version of premium anti-virus programs to find the one that works best on your PC. But if you're already satisfied with the one that you're using, then you can stick with that. Am also satisfied with my own anti-virus program.

FreyaYuki wrote on March 15, 2015, 11:53 AM

I'm sure he can work it out. If not, he can always ask you for help or consult the internet for instructions. LOL emoticon :smile:

Carmelanirel wrote on March 15, 2015, 11:56 AM

He'll probably ask me, because as smart as he is, if he doesn't have to, he won't. So when he does get the laptop, he will have to learn..

jiangliu1949 wrote on March 16, 2015, 4:33 AM

I did find a few of trial version ,it is a pity all can't be updated .I ran out of patience ,then came back to the one I used to use .

FreyaYuki wrote on March 16, 2015, 10:58 AM

It's very odd that you can't update those anti-virus programs. If it's the trial version, the trial period may have expired already so they might want you to buy the paid version first before you can update it. But if it's the free version, you should be able to update the program.

Could there be a problem uninstalling a previous anti-virus program on your PC? You're only supposed to have 1 anti-virus program at a time so if there are 2 or more installed on the PC, it might be causing a problem or conflict. If the one you used to use is working perfectly, then that's good.

VinceSummers wrote on June 28, 2015, 7:01 AM

I've always used AVG free. There seems to be fewer viruses now, so it's not quite as bad as it used to be. But spyware is bad. I used SPYBOT free for that. Never a problem. Not to say the "other guy" won't have a problem...

jiangliu1949 wrote on June 29, 2015, 3:52 AM

Thank you for your comment ! Strange to say ,now my Avira free antivirus has been able to be updated somehow .I have used AVG free too ,it did the trick .

VinceSummers wrote on November 18, 2015, 7:44 AM

Avast worked for me, but the time for the trial to end approached, so I uninstalled it and put on Panda Free Antivirus, instead.