Phone Company Rant
I just chased a twenty-something salesman away from my front door. I won't say who he was representing, but I will say it's a national company that provides telephone, TV and internet services. And they're in my little town trying to hawk their new fiber optic services.
This is the fourth time they've been to our door trying to sell the service in the past couple months, and the fourth time we've told them we aren't interested in what they're selling. What gets me hot under the collar is that the guys coming around have all our account information on a tablet, and yet somehow they can't seem to keep track of who wants to be visited, who already has the service, and who is just plain not wanting to hear from them.
I started out by telling the young guy that I really was getting fed up having my supper interrupted by their salespeople, and asking if he could take note that we don't welcome their visits. He tried to tell me it was the last time they were visiting our town – but then instead of taking his leave politely, he tried to excuse their rudeness and incompetence by saying that a lot of people asked for them to come door to door here and that our mayor had even endorsed the program.
Really? Did you think that telling me other people want you to pester them repeatedly at home is going to make me buy a service from you? And don't even get me started on what I think of the mayor!
I finally had to tell the guy to just stop pitching me and go. I told him I was closing the door, and then I shut it in his face – none too gently.
Let him smile when he tells his buddies about the crazy lady who told him coming around door to door is rude. He can think whatever he wants, but he didn't make a sale here. And his company has ensured that it will never get my business, as long as there's a viable alternative.
Direct marketing in my mailbox is fine. A pamphlet added to my phone bill is fine. But when you start pestering me by calling my house or my mobile phone, or worse still knocking on my door after dark, you have crossed a line. And when it happens repeatedly, it borders on harassment.
How can businesses think this is a good thing? And really, do my neighbours actually welcome this kind of intrusion into their lives? I honestly can't imagine they would, when they could just as easily get the information necessary online, or by calling the company themselves.
What do you think? Should door to door sales be allowed? Do you welcome salespeople who call at your house uninvited?
Image credit: ©Kyla Matton Osborne
Image Credit » Kyla Matton Osborne