Why Do Insurance Companies Take So Long To Pay
My husbands work truck was stolen out of our driveway two weeks before Christmas and was found one day later by police, but all the tools were missing. My husbands bosses insurance will cover some of the loss but they are waiting forever to issue a check for the missing items. It's been over one month and we still haven't heard a word from them and they won't return any phone calls or keep my husband updated about the status of his claim. Is this normal behavior for Insurance Companies to take so long and not have communication with their customers? It seems really unprofessional to me and doesn't make them look good. I've never had to deal with an I nsurance Company before so I don't know what a typical wait time is to process claims. In the meantime, hubby is borrowing tools so he can keep earning money . We need to move into a safer neighborhood to prevent this from happening again, our neighborhood is really bad but this is what we could afford at the time. Our credit isn't good either so it's going to be tough getting into another house. I just hope that things will get better for us from this day forward.
Image Credit » Delany Perry