Had a Little Talk with Carbonite Today
I have been trying to download my restore file now for a month for my iMac . The progress has been inexcusably slow, and the download was, as of today, only about 2/3 complete. This simply won’t do. I wanted this done before surgery so the backup can start again. So I called Carbonite .
It was determined that my AT &T DSL connection was slower than dial-up. There was nothing Carbonite could seem to do about that, and I am still hesitant to switch because of my email address, which is my main one. I use it to sign into two thirds of my websites. Changing it would be as difficult as changing my name. At least it seems horrible to contemplate changing my email address at least a hundred different websites. What a nightmare.
So the agent said the best solution would be to take the computer to a location with a faster speed. I have cable here in Paso Robles, so although it was not ideal that I shut down the computer to stop the download, we agreed it probably would still continue where it left off when I started it up. So I brought the computer here and called Carbonite back as instructed.
It took us about half an hour, at least, to get the download started again. Since it restarted it has downloaded about 16,000 files with only 751,474 to go. This doesn’t seem like progress to me, since I left last night with only 207, 632 left to restore. The technician said that the system preference file I’m watching doesn’t tell the whole story. But at least the download speed is much faster.
Meanwhile the photo shows how my desk looks while I’m trying to juggle the two computers with two separate keyboards and mice.
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Image Credit » I took the photo