By in Personal

I´m having computer problems

Hey there guys, Hows it going today?

Im all good here apart from my laptop. Its doing a couple of weird things. Firstly its cutting out, just turning itself off for no reason. Its not happening very often yet but I think its increasing. Its when its not plugged in, but then I turn it back on and the battery says 20-30% so its not the battery I dont think.

The second problem is today I installed a program and my anti virus flagged it saying it was a threat. So I uninstalled it and now Im have weird things happen, like random pages open, and random messages show up in the corner of the screen. Iv just run a check and it says I dont have a virus but Im not sure!

What do you think? Any advice about either problem is appreciated.

x x AmyBoo x x

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katiemmoore25 wrote on November 22, 2014, 3:31 PM

Computer problems are the worst! I had computer problems all day yesterday and had to spend the entire afternoon fixing it. Thankfully I was able to catch and fix the virus before it got too out of hand. Hopefully you can fix your problems soon. :)

MegL wrote on November 22, 2014, 3:58 PM

1. Get yourself some backup for your data. That is, find a cloud program such as drop box or similar, or get an external hard drive where you can store your important data such as photographs, documents, etc and backup your computer. It sounds like you may have a problem. Cloud storage can be found for free for about 2Gb. You can use more than one. Copy your data and save your username and password safely, eg on paper or on something that you will keep safe! (Not on the computer, because if the computer goes down, you have lost your backup too.)
2. Run your anti virus for a complete scan of the computer.
3. Also you could look for anti malware software, there are some free ones. These look for programs that are NOT viruses but which track your searching history and can put pop ups on your browser which can slow down your computer.
4. Check how much of your laptop's hard disk is being used, to see if it is nearly full.
5. You could do a roll back of your laptop if you have "save" points working on it.
6. You could use a registry cleaner, such as ccleaner to clean up any stray "bits" in your registry, rather like getting the crumbs out of bed. It makes for a much better sleep.
7. If your laptop keeps powering off, get it looked at by a qualified professional.

melody23 wrote on November 22, 2014, 4:52 PM

The random turning off is likely the laptop overheating if it comes back on with no error message or anything. The pop ups will be adware which could be contributing to the overheating as well. you can download either malwarebites or super antispyware, both are good and free. once you have rid of your adware you can run something like c cleaner which will do lots of helpful things like delete unnecessary files and you can use it to fix issues with your registry.

Kasman wrote on November 22, 2014, 6:00 PM

Random switching on and off could simply be overheating. If your laptop is an older one it will have accumulated dust inside, Cleaning this out should help. You might also try defragmenting your disc. This will make your computer run faster. Otherwise try some of the suggestions given by MegL and melody23 If all else fails take it to a shop.

MegL wrote on November 22, 2014, 6:43 PM

I have certainly cleaned lots of dust out of my pc, when it was overheating. Never tried opening my laptop to see if it has the same!

AmyBoo wrote on November 25, 2014, 4:22 AM

Thank you so much for taking the time to write this. Its incredibly helpful and I have started doing some of this and now my computer is behaving better. I cant thank you enough x

AmyBoo wrote on November 25, 2014, 4:30 AM

Thank you very much for your help its amazing, I dont know the first thing about computers but it seems to be getting better! x