By in Tutorials

Basic Software & Hardware Troubleshooting + Tips

This tutorial is meant for Windows users only.

I do not fancy myself as a real professional but I like to share my experience on solving the most common problems encountered by users.


A lot of problems I encountered can be solve by a simple restart. Though somehow most people forget how to do it. It won't even take 5 seconds!

CRTL + ALT+ Delete

A program hangs? Something stopped working? Press the keys above and select "Task Manager" on the first tab you will see a list of programs currently running. You can also see the ones who are not responding. Select the non-responding programs and click the End Task button.

Is it plugged?

Another simple solution some might overlooked. Make sure everything is plugged in its place. Make sure all the cables and plugs are in place. Make sure you're not stepping on a cable. If it still doesn't work try removing and replugging the device. Like for example when you suddenly lost internet connection. Try replugging your modem or your ethernet cable.

Always Save!

What if your computer hangs? What if there's a sudden blackout? What if your laptop battery suddenly died? Make sure to always save your work every 5 mins or so. Though thanks to the newer versions of Microsoft Office that comes in with the automated save and recovery feature we can almost relax and just focus on doing our work. But still sometimes these features don't work so make sure to always save!

Keep everything updated

Microsoft updates are exteremely important. It fixes a lot of bugs and other kinds of software problems so never disable this. But this does not only apply to Microsoft. It is important to keep your programs updated too. The good thing is the programs will alert you if there's a new version of a program your using. Flash player, Anti-Virus and Java are some of the important ones.

Make a Back up

I strongly suggest for everyone to buy their own external hard drive. You can never know when your laptop or computer will suddenly die. Make sure to back up all your files and other important stuff from your computer to your hard drive. Makes it more easier to switch to a new computer too!

→ Additional tip.

I suggest to download the following programs to lessen the problems you may encounter.

> Microsoft Security Essentials - If I'm not mistaken if you bought an original copy of Windows you should get this anti virus for free. If not you have to pay for it.

> AVG Free or Avast Anti Virus - Both are free anti-virus programs and are very user friendly. Make sure to keep them updated!


CC Cleaner- Keep your registry clean! It is a free program that make sure there's nothing junk in your registry.


It's about time to move on from using Internet Explorer. Use either Mozilla Firefox or Google Chrome.

VLC Media Player or GOM Player- can play tons of of media types.

Adblocker - A browser extension that will block every ad on your browser including the video ads on Youtube. You can disable it on the specific sites you support :)

Well there you have it. Just few and simple tips!

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ella-romao wrote on May 26, 2014, 9:32 AM

hi hipterpadawan, how are you, you have a very nice article, something we can add on our daily info learning. keep it up dear emoticon :smile:

ashley wrote on May 26, 2014, 9:52 AM

Good tips - many of which I follow myself. VLC is a staple in my Windows environment. I especially like your last suggestion... hopefully we are one of those sites ;)

MaeLou wrote on May 26, 2014, 10:59 AM

Love the tips. Thank you for sharing!

elitecodex wrote on May 26, 2014, 8:24 PM

LOL I can't count how many times number 1 and 3 have fixed problems brought to me... I can't help but laugh when that happens.